Cancer Research UKCancer Research UKCancer Research UK donation formSee Where Your Money Goes site

Cancer Research UKdirectdebit.cancerresearchuk.org

Our six year partnership with Cancer Research UK has contributed to major increases in their levels of online interaction and income.

Online fundraising - key features:

  • Bespoke, multiple stage online fundraising forms for one-off credit/debit payments and regular Direct Debits
  • Address look-up reduces donor drop off rates and allows for quick and easy form completion
  • Our collaboration with website conversion specialists Maximyser continues, undertaking A/B testing on the forms to determine whether incorporating 3D secure affects completion rates
  • These robust forms quietly and efficiently deal with the spikes of donations during regular national TV and cross-media marketing campaigns

Campaign microsite - key features:

  • Our partnership with RAPP to create Cancer Research UK's 'See Where Your Money Goes' campaign microsite resulted in a highly effective site
  • Sophisticated forms incorporate advanced features including pre-population - carrying the supporters' unique registration number from the email they've clicked on through to the donation form - thereby reducing the number of fields that donors have to complete

Support Us (Main website):

  • Our work on this key area of Cancer Research UK's main website has included implementing a new look and feel and the migration of Mediasurface pages to Baigent Digital's SiteManager CMS
  • We are currently working with Cancer Research UK to redevelop the whole 'Support Us' area, including the selection of a new CMS platform

Results

  • £70,000 online income av/month
  • Gift aid sign up now 81% online
  • Click-through rates on forms up 100%

Baigent have delivered a rock-solid online fundraising tool it's simple for our teams to use, but it's got the flexibility and power to cover pretty much anything we can think of online. The behind the scenes reporting and integration with multiple credit card processing services is something we simply couldn't get elsewhere.

Mark Hodgens, e-Business Project Manager, Cancer Research UK